ge refrigerator ice maker will not stop making ice

Refrigerator - Icemaker Makes Too Much Ice and Overflows the Bucket

If your icemaker is making too much ice or overflowing:
  • Be sure the bucket is properly positioned directly under the icemaker.
  • Make sure the feeler arm is not broken. (the feeler arm is the metal rod or plastic paddle. The metal arm moves up and down and the plastic paddle moves in and out when the icemaker cycles). If the arm is broken, the icemaker needs to be replaced. You can order from GE Parts 1-800-626-2002 or order a part online.
  • Some refrigerators have a freezer shelf that must be used when installing an icemaker. The purpose of this shelf is to elevate the ice bin. If the shelf is not installed properly, the feeler arm does not correctly judge the level of ice in the bin, causing the ice to overflow.
NOTE: Bottom mount refrigerators with icemaker in the fresh food section is a service issue. The feeler arm is vertical and cannot be seen.
If you would like to schedule a service appointment, please contact GE Consumer Service or schedule a service appointment on-line.

How icemakers work
Automatic icemakers check the level of ice in the bin using a "feeler arm" (metal rod or plastic paddle). When a load of cubes is dumped, the feeler arm moves to allow cubes to fall. If the feeler arm is not able to move back due to ice cubes blocking the path, the icemaker stops production. As ice is removed from the bin, the arm may then spring back into position starting production once again.

To turn off an icemaker
  • With the metal feeler arm, simply raises the arm until it locks into place.
  • With the plastic paddle, turn off the electronic power switch found on the front of the icemaker icemaker or on the refrigerator control panel..
View a short video about turning off the icemaker: --------- Play Video

after you click the play video link, it will take 1 minute to load the video.

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