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How to check Drain Pump on Whirlpool Cabrio washer?

This advice explains step-by-step how to inspect for obstructions in the drain pump of a Whirlpool Cabrio. This model washer actually has TWO pumps. One is the drain pump, one is a recirc pump. The easiest way to access the pumps on a Cabrio is to tip the washer back and work from the bottom. There is a rear panel access you can remove for added access, but it limits your ability to get to the mounting bolts. These washers are heavy, however, and removing any excess water will help minimize weight and the potential mess you are going to have to mop up when you remove the drain line(s) from the pump. The easiest way to do this is to use a wet/dry shop vac and pull a vacuum on the drain line. You may have to repeat this procedure several times as the Cabrio has an extra large capacity drum and tends to hold more residual water than most other washer models.

NOTE: Residual water in the wash tub, drain lines and pumps is NORMAL.

With the residual water removed, carfeully tip the washer back against the wall. Place a towel between the washer and wall to avoid marring of the washer or your wall.

NOTE: A second person is recommended to hold the washer in place so it doesn't not fall. When working alone, I have used blocks of wood (such as a 2x8 standing on edge) to block the washer up as a safety precaution.

As you are viewing the washer from the front, the drain pump will be on your RIGHT hand side. The recirc pump is on the left. Either pump comes out easily by following these steps:

1. Make sure the washer is UNPLUGGED before you begin.

2. Carefully disconnect the electrical connection.

3. Remove the mounting bolts that hold the pump in place.

4. Remove the inlet and drain hose(s) from the pump.

With the pump free, you can easily access the impeller area and retrieve anything that may be caught. Drill bits and screws are commnly found as they will pass through the small holes in the wash tub spin basket.

I would begin with the DRAIN pump, first. It tends to be the catch-all for everything. If the drain pump is clear, inspect the recirc pump as well.

To reinstall, follow the steps I have provided in reverse order. NOTE: Some people prefer to remove the the drain hose before unbolting the pump. Choose whatever method you prefer.

If the pump impeller is damaged, the pump will need to be replaced.

Replacement parts (if required) can be purchased at any of the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

Prices vary between these sites, so shop and compare. The first three sites listed also offer helpful exploded view diagrams to help you locate and properly identify the parts you need.


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